68 Jobs in Peoria, IL
The Center for Youth and Family Solutions is Hiring a Helpdesk Technician Near Peoria, IL
Perks of Working at CYFS:
Paid Time Off:
- 12 Paid Holidays
- 15 Paid Vacation Days (increases every 2 years)
- 8 Paid Sick Days
- 5 Paid Personal/Wellness Days
- 3 weeks of Paid Parental Leave
- On-Call Stipends
- Employee Referral Program
- Public Service Loan Forgiveness qualified employer
- Tuition Assistance Program for staff who are continuing their education
- 5 free counseling sessions per year for employee or their family
- Immediate community referrals to licensed counselors
- 24/7 call line
- Tax consultation/financial resources
- Discounted legal services and mediation services
- Health and Wellness resources
Agency-issued cellphone or cellphone reimbursement
"Dress for your day" dress code
Opportunities for advancement and professional development.
Supportive, inclusive, and strengths-focused culture
Salary:
Starting at $21.60 an hour (Non-exempt)
About the Position:
- Answer the agency helpdesk line.
- Install and troubleshoot 500 computers.
- Install and maintain software applications such as Microsoft Office, anti-virus and other network programs.
- Initiate general network tasks such as monitoring network connectivity to remote offices, troubleshooting network devices.
- Troubleshoot general hardware such as printers, monitors, scanners, and other office equipment.
2610 W. Richwoods Blvd. Peoria, IL
Does the Following Apply to You?
- Associate degree
- Experience (preferred)
- Completion of DCFS criminal background check and fingerprinting
- Must be at least 21 years of age
- Obtain an insured vehicle
- At least three years of driving experience with a valid driver's license
- Successful completion of DCFS Foundations Training to obtain Child Welfare Licensure
- Choice of 4 medical plans including PPO and high deductible plans with HSA
- Dental and Vision Insurance
- 401k plan with 4% employer match
- Employer Paid Life Insurance and Long-Term Disability
- Flexible Spending Plan and Dependent Care Plan
(CYFS) is seeking compassionate, committed, and culturally competent individuals who align with our mission of helping children and families in need with dignity, compassion, and respect to resolve life challenges. CYFS is one of Central Illinois' largest, nationally accredited social service agencies, serving over 20,000 individuals in 37 counties.
Our family-centered, inclusive, trauma-responsive, and strength-based interventions help bring about lasting positive change.
The Center for Youth and Family Solutions is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Summary
Full Time
$46k-56k (estimate)
04/29/2024
05/12/2024
cyfsolutions.org
LA SALLE, IL
50 - 100
2012
KIM MERCER
$10M - $50M
Social & Legal Services
Related Companies
About The Center for Youth and Family Solutions
The Center for Youth and Family Solutions provides strengths-based, family-centered, trauma-informed social services to individuals and families who have experienced life-changing trauma, abuse and neglect, and other life challenges . Our six core programs provide the necessary tools to help children, families and individuals cope, heal and thrive. Services include Adoption, Foster Care and Intact Family Services, Counseling, Guardian Angel Home Residential Center, New Day Senior Services and Youth, Family and Community Outreach Services. Headquartered in Peoria, we service 20,000 children and ...
families in need across 37 counties throughout Central Illinois.
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The following is the career advancement route for Helpdesk Technician positions, which can be used as a reference in future career path planning. As a Helpdesk Technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Helpdesk Technician. You can explore the career advancement for a Helpdesk Technician below and select your interested title to get hiring information.
If you are interested in becoming a Helpdesk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Helpdesk Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Helpdesk Technician job description and responsibilities
Help desk technicians need a deep understanding of computer hardware and software.
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An help desk technician is a professional who provides technical support and assistance to customers, whether on the phone or in person.
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Held desk technician must be customer-oriented and patient to deal with difficult customers.
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will be able to answer queries on basic technical issues and offer advice to solve them.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Helpdesk Technician jobs
Determining the best solution based on the issue and details provided by customers
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To perform these technical tasks, help desk technicians often must employ non-technical skills like communication, customer service, problem solving and more.
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Proven experience as a help desk technician or other customer support role.
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Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution.
04/16/2022: Erie, PA
Step 3: View the best colleges and universities for Helpdesk Technician.
